Frequently Asked Questions

Question 1

Can I schedule a tour before applying?

Accepted Answer

Yes, click "Schedule a Tour" and submit a contact form or call our leasing office to schedule a tour today!

Question 2

How do I apply?

Accepted Answer

Click "Apply Now," select the unit you're interested in, and apply online.

Question 3

What are the income and credit requirements to qualify?

Accepted Answer

To qualify, applicants need a minimum credit score of 620 and a gross monthly income of at least three times the monthly rent.

Question 4

What documents do I need to provide?

Accepted Answer

You will need a valid government-issued photo ID and proof of income, such as recent pay stubs, an offer letter, or bank statements.

Question 5

Is there an application fee?

Accepted Answer

Yes, a [$69/$59] application fee applies for each applicant.

Question 6

How long does the application process take?

Accepted Answer

Most applicants hear a decision within two business days. Processing times can vary with application volume, but our team works to review every application as quickly as possible. Contact our leasing office if you need an update on your application status.

Question 7

What lease terms are available?

Accepted Answer

We offer a range of lease terms. Contact our leasing office for current options and availability.

Question 8

Is a security deposit required?

Accepted Answer

Yes, you can either pay a refundable cash deposit of $500, or use Jetty, a lower-cost alternative that replaces the deposit with a security bond.

Question 9

Are there any move-in specials?

Accepted Answer

Please contact our leasing office for current move-in specials and promotions.

Question 10

What is the resident benefit package?

Accepted Answer

The resident benefit package includes property safety checks, online resident portal, 24/7 emergency maintenance, and more.

Question 11

Are pets allowed?

Accepted Answer

Yes, we welcome pets. Contact our leasing office for details such as accepted pet types and the maximum number of pets allowed per unit.

Question 12

Are there breed or weight restrictions?

Accepted Answer

Contact our leasing office for accepted pet types and any breed or weight restrictions.

Question 13

What are the pet fees and monthly pet rent?

Accepted Answer

For dogs and cats, there is a pet fee of $380 per pet and pet rent of $45 per month per pet. For other animals, the pet fee is $190 per pet with no monthly pet rent.

Question 14

What is the pet waste policy?

Accepted Answer

Residents are expected to pick up after their pets at all times. Failure to do so may result in a violation fee.

Question 15

What is the towing policy?

Accepted Answer

Vehicles parked in unauthorized areas or in violation of community parking rules may be subject to towing. For full details on our towing policy, please contact our leasing office.

Question 16

How do I contact the leasing office?

Accepted Answer

You can reach us through our Contact Us page, where you will find our current phone number, email, and office details.

Question 17

What do I need to do before move-in day?

Accepted Answer

First, sign your lease and pay your deposits and fees. Then set up any applicable utilities in your name. Once the lease is fully executed on our end, you'll pay your remaining rent balance before picking up your keys. Contact the leasing office to schedule a time to pick up your keys.

Question 18

How do I pay rent?

Accepted Answer

Rent is paid online through your resident portal. Once your account is active, you can set up one-time or recurring payments.

Question 19

How do I submit a maintenance request?

Accepted Answer

Maintenance requests are submitted through your online resident portal. For urgent after-hours issues, follow the emergency maintenance instructions provided with your lease.

Question 20

Is this a smoke-free property?

Accepted Answer

Yes, this is a smoke-free property.

Question 21

What are the quiet hours and noise policy?

Accepted Answer

Quiet hours are in effect daily from 10:00 PM to 7:00 AM. During this time, residents and their guests must refrain from noise that can be heard outside the premises, including but not limited to loud music, shouting, televisions, or gatherings. Excessive noise that disturbs other residents is prohibited at any hour and may result in a violation.

Question 22

What is the trash disposal policy?

Accepted Answer

Trash must be disposed of properly, if trash is sitting outside of the unit for an extended period of time or tenant is caught not properly disposing of their trash they will encounter lease violations.

Question 23

What is the winter weather protocol?

Accepted Answer

During winter months, our team works to keep sidewalks clear and treated during snow and ice events. You may be asked to move your vehicle to allow for lot clearing, so please check your email frequently during winter weather.

Frequently Asked Questions

Floor Plans & Pricing

Leasing & Applications

Pets

Features & Amenities

Parking

About the Property

Living Here

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